Revised Jan 2024
DONOR
Instructions & Education
Thank you for choosing to donate your extra breastmilk to help babies in need. You’re joining a community of strong, selfless mothers who are dedicated to saving tiny, precious lives.
This guide explains the donor approval process and includes important information that will be helpful during your donation experience. If you have any questions, please contact our donor coordinators at:
817-810-0071 (1-866-810-0071 toll-free) or moms@texasmilkbank.org.
You can also access this information in our secure DONOR PORTAL:
Username: MMBNTDonor
Password: savinglittlelives2004
Table of Contents:
QUICK FAQs
When can I start donating my milk?
You can donate milk at any time after you have completed your phone screening. However, we will not be able to use your milk until you are approved.
Please note, once you drop off milk, it cannot be returned to you for liability reasons.
How do I package my milk?
How do I deliver my milk?
*Call us at 817-810-0071 to arrange.
What box sizes do you offer for shipping?
Donor Approval Process
What’s Next?
Step 1: Phone Screening
You've completed this first step - you're on your way to becoming a donor!
Step 2: Medical History Questionnaire
Complete your donor interview form with:
Read all information carefully before submitting. By giving consent to contact your healthcare provider, we will request information on medical history listed on the donor interview form.
Step 3: Blood Test
MMBNT covers all fees for your blood work: Donors are tested for HIV 1, HIV 2, HTLV 1 & 2, Hepatitis B, Hepatitis C and syphilis.
For more information, see Blood Test FAQs.
Next Steps?
After you return your paperwork and get your blood drawn:
If you need to make room in your freezer, you can drop off milk before you are approved; however, it will not be processed until you are approved. Milk cannot be returned to you for any reason once it is dropped off.
Donor Restrictions
Common donating restrictions regarding illness, diet, and substance use are listed here but ALWAYS contact MMBNT if you have any questions or need something clarified:
You can never be too careful!
Always contact moms@texasmilkbank.org or 817-810-0071 with questions.
Do NOT donate if:
You, your baby or any household member is sick:
You need to take any medication or drug that is not listed in "accepted medications" under Donating Restrictions below:
call us to dicuss.
You have breast tenderness consistent with a breast infection.
If any of the above situations have occurred and your milk has already been donated,
call MMBNT to discuss. Each situation is different and your milk may still be safe to use.
Restrictions:
Drinking alcohol requires a 6-hour waiting period before pumping following consumption of one serving and a 12-hour waiting period following consumption of more than one serving before pumping.
A serving equals:
Caffeine from tea, coffee, soda or chocolate is allowed as long as consumption is no more than 24 ounces per day.
Vitamins are allowed in regular dosages. No mega-dosing and no mega herb-containing vitamins.
Common accepted medications include acetaminophen, ibuprofen, cough drops, nasal sprays, and birth control methods.
Discuss any medication/drug use not listed with MMBNT.
As a reminder, donors will be deferred for use of any tobacco or nicotine products* including gum, patches, e-cigarettes, vaping or use of a hookah; cannabis and illicit drugs.
*If you begin consuming any of these substances during your time as a donor, contact MMBNT immediately.
Preparing your
Milk for
Donation
Follow these procedures for safe milk
collection, storage & delivery.
Collecting Your Milk
Your Safe-Pumping Technique Checklist
Wash hands thoroughly with soap and warm water. Dry with a clean towel.
Gently wipe nipples, then breast from the nipple out, with a clean, damp washcloth before each pumping.
Express/pump your milk into a sterile container.
A sterile container is a breastmilk storage bag or any food-grade hard plastic or glass container (Tupperware, baby bottles, etc.) that can be boiled for 5 minutes and used to store milk.
MMBNT can provide a limited number of milk storage bags upon request.
Clean your pump - rinse after each session and sterilize fully once a day:
For more detailed pump cleaning instructions, click here.
SToring Your Milk
Labeling Your Milk
*Please do not send marked containers/ bags; contact MMBNT first to discuss if you can donate these marked containers/bags.
SToring Your Milk
Packaging Your Milk
Follow these steps:
2.
Fill out a DONATION CARD for each donation you make and
note any medication or lifestyle
changes on the card.
3.
Place the donation card including your FIRST AND LAST NAME and DONOR ID# in each grocery bag.
Tie the bag tightly and you’re ready to deliver your milk!
4.
You may begin dropping off milk at any time after you have completed your phone screening, but MMBNT will not use your milk until you are approved.
Once you drop off milk, it cannot be returned to you for any reason.
DownLoad Printable Donation cardS:
DELIVERING YOUR MILK
Bring Milk Directly to the Milk Bank:
You can drop off your donation Monday-Friday, 9am - 4:30pm.
7617 Benbrook Parkway, Fort Worth Texas 76126
Schedule a home pickup:
Our courier can pick your donation up from your home if you are in the DFW area, within one hour travel-time from the milk bank, Monday - Friday.
Call to schedule: 817-810-0071.
Already scheduled? Click here to prepare for your home pickup.
Drop Off Milk at A Depot:
With 50 milk collections depots around North Texas and Houston, you can bring your milk to the one nearest you!
SHip Your milk to US:
We can arrange overnight shipping via FedEx at no cost to you. We provide ice packs and insulated boxes for shipping.
Call us for shipping supplies and directions at 817-810-0071.
What box sizes do you offer for shipping?
CONNECT WITH
US!
Donor and NICU stories and photos help spread the word to new and potential donors about the benefits of donating to the milk bank and why donor milk is so important for fragile babies.
Share Your Story!
We use your shared videos, photos and stories during the year for our newsletter, social media and blog posts.
We'd love to hear your story: to make it easy for you to share, click here for a downloadable interview form with questions you can use as a guide.
Email your story and photos/videos to maggie@texasmilkbank.org
Use #imakemiracles and tag us on your social media posts
about donating!
BLOOD TEST FAQs
MMBNT covers all fees for your non-fasting blood work. Because the test is free, please don’t provide your insurance information.
Blood Test Information:
Options to complete your blood test:
Contact us if you are not in the area covered by the mobile service and there is not a LabCorp or Quest near you. We can make other arrangements on a case by case basis.
Click links to find a lab convenient to you: LabCorp or Quest Diagnostics
What does HIV/AIDS have to do with donating milk?
Acquired Immune Deficiency Syndrome (AIDS) is a condition caused by HIV (the AIDS virus) in which the body’s normal defense mechanisms against certain infectious diseases are severely reduced, putting a person at risk for unusual infections and cancers. HIV can spread via body fluids, including breastmilk. If you are in any of the high-risk groups listed below, we ask that you voluntarily refrain from donating milk:
Donor Consent Form
PRINT FOR YOUR RECORDS.
Notice of Privacy Practices
A federal law took effect on April 14, 2003, called the Health Insurance Portability and Accountability Act (HIPAA) of 1996. One of the goals of this legislation is to set standards for the security and privacy of health information. Mothers’ Milk Bank of North Texas (MMBNT) understands that medical information about clients is personal and we are committed to protecting this information. This notice describes how medical information about clients is our office may be used and disclosed, and how clients can get access to this information. We also describe client rights and certain obligations we have regarding the use and disclosure of medical information. Please review this carefully.
The HIPAA law of 1996 requires MMBNT to:
• Keep medical information that identifies clients private;
• Give clients notice of our legal duties and privacy practices with respect to medical information about them;
• Follow the terms of this notice.
Any protected health information (PHI; i.e. individual identifiable information such as names, date, phone/fax numbers, email addresses, demographic data) may be used in connection with our services to a client, payment of an account or healthcare operations. It is expected that any organization with which we share information is HIPAA compliant, therefore ensuring the security of client information.
These are ways in which we may use or disclose medical information about a client:
• Healthcare providers may request PHI in order to meet our needs. For instance, a prenatal care provider may request verification of a patient’s birthdate before releasing results of their prenatal bloodwork to us. Or, a baby’s pediatrician may request information on how milk has been supplied for the baby receiving donor milk.
• PHI may be discussed with health insurers to verify eligibility for benefits, obtain prior authorization, or to bill and receive payment for the treatment and services provided by MMBNT.
• Certifying, licensing and accrediting bodies may request information about our donors or recipients in order to verify our operation and compliance with standards.
• We may provide PHI to our business associates so that they can perform certain functions or services on our behalf. These associates could include hospitals, blood and tissue laboratories or fundraising organizations.
• We will disclose PHI if required to do so by federal, state or local law.
• We may disclose PHI when necessary to prevent a serious threat to a client’s health and safety or that of another person or the public.
• We may disclose PHI for public health activities. These activities may include the prevention or control of disease, reporting of donor milk recipients, or reporting laboratory test results.
Individual rights under this agreement:
• A client has the right to inspect or copy their record. To do this, please submit your request in writing to the MMBNT privacy officer.
• Amend the information contained in your record. Please send your request in writing to the privacy officer.
• Request an accounting of all disclosures of PHI. Please send requests to the privacy officer.
• Request restrictions of access to a client record. Please send your request in writing to the privacy officer.
• A client may also issue a complaint, without risk of retaliation, to the MMBNT privacy officer or to the U.S. Department of Health and Human Services.
Privacy Officer:
Shaina Starks, MPH, CPH
Mothers’ Milk Bank of North Texas
7617 Benbrook Parkway, Fort Worth, TX 76126
Please keep this notice for your records. When you sign the Donor Consent Form on the Donor Interview Form, you acknowledge that you have received and understand this notice. Please call MMBNT with any further questions.
Contact Us
For ALL QUESTIONS
E-Mail:
Phone:
Address:
Web: